If you are not entirely satisfied with your purchase, we’re here to help.
Once a digital product has been delivered it can not be returned to the seller, the reasoning is because of the inability to re-use any activation code or key. We can not take back any delivered product.
However if the product is not delivered yet you can enquire a refund trough the live-chat or email. The shop has a right to keep 20% of the paid ammount on refunds, this is for the administrative costs of cancelling an order and transactionfee’s.
If you did enquire a cancellation for the ordered product before the delivery has taken place you will receive the money back within two weeks, most of the time ot wont take longer than 3 business days.
We deliver all of our products by email, this is free. We do not deliver any product at home. Everything is via email.
If you have any questions on how to return your item to us, contact us.