Terms And Conditions

  1. Introduction
  2. General Provisions
  3. Account Registration
  4. Purchase Process
  5. Payment Terms
  6. Delivery of Digital Goods
  7. Right of Withdrawal
  8. Complaints and Disputes
  9. Intellectual Property
  10. Privacy Policy
  11. Affiliates
  12. Wallet
  13. Fees
  14. Warranty
  15. Updates and Maintenance
  16. Minimum Requirements
  17. Promotional Codes
  18. Force Majeure
  19. Termination of Use
  20. Prohibited Uses

Terms and Conditions

1. Introduction

Welcome to Cheapestgamestore.com – Play more, pay less! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions, which serve as a binding agreement between you and Cheapestgamestore.com.

If you do not agree to these terms, please refrain from using our website. Your use of our site signifies your acceptance of these Terms and Conditions.

For any inquiries or assistance, you can reach us at:

2. General Provisions

  1. Scope of Agreement These Terms and Conditions (“Terms”) apply to all users of the website Cheapestgamestore.com (“Website”). By accessing, browsing, or using the Website, you agree to comply with and be bound by these Terms. These Terms govern all aspects of your interaction with the Website, including but not limited to browsing products, making purchases, and engaging with customer support.

  2. User Responsibility Users of the Website are responsible for their actions while using the Website. You agree to use the Website in a lawful manner and in accordance with these Terms. It is your responsibility to ensure that your use of the Website does not violate any applicable laws or regulations.

  3. Modification of Terms Cheapestgamestore.com reserves the right to modify these Terms at any time without prior notice. Any changes to the Terms will be posted on this page, and it is your responsibility to review these Terms regularly to ensure you are aware of any updates. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

  4. Limitation of Liability To the fullest extent permitted by law, Cheapestgamestore.com shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or the products and services provided. This includes, but is not limited to, any errors or omissions in the content, loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Website.

3. Account Registration

  1. Account Creation Users of Cheapestgamestore.com have the option to complete purchases either by creating an account or by checking out as a guest. Account registration can be easily completed on our Website by providing the required information. While having an account may offer added convenience, it is not mandatory for making purchases.

  2. User Information When registering an account on Cheapestgamestore.com, users are required to provide their name and a valid email address. You are responsible for ensuring that the information provided is accurate and up-to-date.

  3. Account Security Users who choose to create an account are responsible for maintaining the confidentiality of their account details, including their password. All passwords are encrypted and securely stored in our database. While we take all reasonable measures to protect your information, we cannot be held liable for unauthorized access to your account due to your failure to secure your login credentials.

  4. Account Termination Cheapestgamestore.com reserves the right to terminate or suspend user accounts at our discretion. This may occur in the event of a violation of these Terms, fraudulent activity, or any other reason deemed necessary to protect the integrity of our Website and services.

  5. Age Restrictions There are no specific age restrictions for creating an account on Cheapestgamestore.com. However, by registering an account, you confirm that you have the legal capacity to enter into a binding agreement under the applicable laws of your jurisdiction.

4. Purchase Process

  1. Ordering Process To make a purchase on Cheapestgamestore.com, follow these steps:

    • Browse Products: Navigate through our catalog to find the products you desire.
    • Add to Cart: Click on “Add to Cart” to include the selected items in your shopping cart. For certain products, such as accounts, you may have the option to select a warranty period of 6 or 12 months.
    • Proceed to Checkout: Once you’ve finalized your selections, proceed to the checkout page.
    • Enter Details: Provide your name and a valid email address to facilitate order processing and communication.
    • Complete Payment: Choose your preferred payment method and complete the transaction.
  2. Order Confirmation Upon successful completion of payment, an order confirmation will be sent directly to the email address provided during checkout. This confirmation serves as acknowledgment of your purchase and includes essential details of your order.

  3. Order Cancellation

    • Redeem Keys: Orders containing redeem keys are final upon delivery. Given that redeem keys are globally usable only once, cancellations or refunds for these items are not possible once they have been delivered. Users are presented with a clear warning at the point of no return before activating these keys.
    • Accounts: For account purchases, cancellations are possible before usage. If you wish to cancel such an order, please ensure it hasn’t been used or activated. To initiate a cancellation, contact our support team promptly.
  4. Product Availability Product availability is transparently displayed on our Website. Items that are out of stock will be clearly marked and will not be orderable. We strive to maintain accurate stock information to ensure a seamless shopping experience.

  5. Order Modifications Once an order has been completed, users cannot directly modify the order details (such as changing quantities or adding/removing items) through the Website. However, we understand that situations may arise requiring changes. In such cases, please contact our support team at Support@cheapestgamestore.com or via WhatsApp at +1816 485 7192. Our team will assess the situation and assist you with possible solutions.

5. Payment Terms

  1. Accepted Payment Methods All payments on Cheapestgamestore.com are securely handled by our payment processor, Stripe. Stripe supports a variety of payment methods, including:

    • Credit/Debit Cards: Visa, MasterCard, American Express, and others.
    • iDEAL
    • Klarna
    • Bancontact
    • Apple Pay
    • Google Pay
    • Other regional payment methods supported by Stripe.

    Additionally, users can also make purchases using our in-store wallet or coupon system.

  2. Payment Processing Payments are processed instantly upon order confirmation through Stripe. This ensures a smooth and secure transaction experience for our customers.

  3. Payment Security The security of your payment information is of utmost importance to us. All payment transactions are securely processed through Stripe, which employs industry-leading encryption and security measures. Additionally, our Website is protected by SSL (Secure Socket Layer) encryption, ensuring a secure browsing environment for all users.

  4. Refunds and Chargebacks

    • Refunds: Refunds are available for account purchases, but only before the account has been received or activated by the user. Once an account has been delivered and its usage is monitored, refunds are no longer possible. For other products, such as redeem keys, which are usable only once, refunds are not possible once delivered. Products that can be used more than once may be eligible for a refund, depending on their specific terms of use.
    • Chargebacks: Chargebacks are handled by our payment provider, Stripe. If a chargeback is initiated without prior communication with our support team, we will actively dispute the chargeback and ban the user from our store. We strongly encourage customers to contact us directly regarding any payment issues before initiating a chargeback, to resolve any concerns amicably.

6. Delivery of Digital Goods

  1. Delivery Method Upon successful completion of payment, digital goods, such as redeem keys and account unlock codes, are delivered directly to the email address provided during checkout. Additionally, all purchases are stored within the user’s account on Cheapestgamestore.com, where they can be accessed at any time.

  2. Delivery Timeframe

    • Redeem Keys: Redeem keys are typically delivered instantly within 2 minutes after payment. If you do not receive your redeem key within this timeframe, there may have been an issue with the delivery process.
    • Account Unlock Codes: Unlock codes for accounts are also delivered instantly. However, after using the unlock code to receive the account, the actual account delivery may take 1-6 hours. The estimated delivery time for each product is clearly indicated on the product page.
  3. Delivery Confirmation We closely monitor the delivery process to ensure that all digital goods are successfully delivered to our customers. Once the delivery has been completed, it is recorded and stored in your account for future reference.

  4. Issues with Delivery In the event of any issues with the delivery of your digital goods, such as not receiving an email or encountering problems with a key or account, we offer live support to assist you. Please contact our support team immediately, and we will work with you to resolve any issues as quickly as possible.

7. Right of Withdrawal

  1. Right of Withdrawal for Digital Goods Due to the nature of digital products, redeem keys purchased on Cheapestgamestore.com are non-refundable and are excluded from the right of withdrawal. Once a redeem key has been delivered, it cannot be returned or refunded as it is a one-time-use item.

  2. Withdrawal for Accounts Customers who purchase accounts have the right to request a refund within 14 days of the purchase, provided that the account has not been used or activated. If you experience any issues with the account, please contact our support team, and we will work with you to find a solution.

  3. Exclusions from Withdrawal As noted, redeem keys and other non-refundable digital goods are excluded from the right of withdrawal. These items cannot be returned or refunded once delivered.

  4. Procedure for Withdrawal To request a refund for eligible purchases, customers can visit our dedicated Refund page, where our semi-automated system will guide you through the process. You may also contact our support team directly through the Support page or via email at Support@cheapestgamestore.com for assistance.

  5. Consequences of Withdrawal Once a refund request is submitted, it will be reviewed by our refund team. If the request is approved, we will process the refund as requested. The refunded amount will be returned to the original payment method used during the purchase. Please note that this process may take several business days, depending on your payment provider.

8. Complaints and Disputes

  1. Complaint Procedure If you have a complaint regarding any aspect of our services or products, we encourage you to submit your complaint through our dedicated complaints page, accessible via the Support page. The complaints form is designed to gather all the necessary details to ensure that we can process your complaint efficiently.

    Alternatively, you can email us directly at admin@cheapestgamestore.com, and one of our administrators will handle your complaint.

  2. Response Time We strive to respond to all complaints within 5 business days. Please be aware that response times may vary depending on the complexity of the issue, but we aim to address all concerns as promptly as possible.

  3. Dispute Resolution and Escalation If your complaint is not resolved to your satisfaction by our support team, you may escalate the issue. This can be done by requesting escalation in the email correspondence, emailing admin@cheapestgamestore.com directly, or by submitting a new form with an escalation request. Escalated complaints will be handled by one of our administrators to ensure a thorough review and resolution.

9. Intellectual Property

  1. Ownership of Content The content, design, and layout of the Cheapestgamestore.com website, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Cheapestgamestore.com. All intellectual property rights are reserved. This includes all content that is created, designed, and published by Cheapestgamestore.com.

  2. Use of Content Users are not permitted to copy, reproduce, distribute, transmit, display, or create derivative works of any content from this website without prior written permission from Cheapestgamestore.com. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

  3. Third-Party Content While Cheapestgamestore.com owns the content and design of the website, the products available for purchase are the intellectual property of third-party brands such as Sony, Nintendo, Steam, Microsoft, and others. All trademarks, logos, and brand names featured on the website are the property of their respective owners. These are used on the website strictly for identification purposes and to provide accurate information to customers.

  4. User-Generated Content Reviews and comments submitted by users are managed by Trustpilot and are subject to Trustpilot’s terms and conditions. Cheapestgamestore.com does not claim ownership of user-generated content submitted through third-party platforms like Trustpilot. However, we reserve the right to reference or display such reviews on our website, subject to the terms and conditions of the relevant platform.

10. Privacy Policy

  1. Data Collection Cheapestgamestore.com collects various types of personal information to enhance user experience and improve our services. This includes:

    • Browser Information: Details such as visited pages, scroll depth, and IP addresses.
    • User Behavior: Data related to how users interact with our website, allowing us to learn from user behavior and offer a better browsing experience.
  2. Use of Data The data we collect is used to ensure that we provide the highest quality service possible. By analyzing user behavior, we can better understand our audience and tailor our website to meet their needs.

  3. Data Storage and Security All user data collected by Cheapestgamestore.com is stored securely in encrypted databases. We employ industry-standard security measures to ensure that your data is unhackable and fully protected.

  4. Third-Party Sharing Cheapestgamestore.com does not share your personal data with any third parties. Your information remains confidential and is used solely to improve our services.

  5. User Rights Users have the right to request the deletion of their personal data at any time. If you wish to exercise this right, please contact us through our support page or via email at Support@cheapestgamestore.com.

  6. Cookies Our website uses cookies to collect data such as user information, visited pages, and referral sources. This helps us understand how users interact with our site and allows us to offer a more personalized experience.

  7. Privacy Policy Updates Cheapestgamestore.com may update this Privacy Policy from time to time. Users will be notified of any significant changes via email and through our newsletter. We encourage you to review this page periodically to stay informed about how we are protecting your information.

11. Affiliates

  1. Affiliate Program Overview Cheapestgamestore.com offers an affiliate program that allows users to earn commissions by promoting our products. Affiliates can sign up through our affiliate portal, where they can create unique coupons or UTM links to share with their audience. Detailed information about commission rates and program specifics is available on the affiliate information pages.

  2. Affiliate Responsibilities Affiliates are solely responsible for the content and promotions they share while participating in the affiliate program. All promotional materials must comply with local laws and regulations and must not be misleading or deceptive. Cheapestgamestore.com reserves the right to review and approve any content that affiliates distribute.

  3. Payout Terms Payouts to affiliates are made on a monthly basis, with a minimum payout threshold of €25. Affiliates can choose to receive payments via direct bank transfer or convert their earnings into a coupon or in-store credit to use on Cheapestgamestore.com. Payments are processed at the end of each month, and affiliates will be notified of their payment status through the affiliate portal.

  4. Payment Hold and Account Termination Cheapestgamestore.com reserves the right to hold or delay payments if there is reason to believe that affiliate activity is fraudulent, deceptive, or in violation of these Terms and Conditions. In such cases, further investigation may be conducted, and payments will be released only if the activity is deemed legitimate.

    Additionally, Cheapestgamestore.com reserves the right to terminate an affiliate’s account without prior notice if there is sufficient evidence of fraudulent activity, non-compliance with the program’s rules, or any other behavior that could harm the integrity of the affiliate program or the Cheapestgamestore.com brand. Any outstanding commissions may be forfeited in such cases.

12. Wallet

  1. Adding Funds Users can add funds to their in-store wallet on Cheapestgamestore.com by making a payment in the amount they choose, with a minimum of €10. Additionally, when a refund is requested, users have the option to receive the refunded amount as a wallet credit instead of a direct refund, especially if they wish to avoid any associated fees or if they plan to make another purchase on the site. The wallet top-up option provides flexibility and ease of use for future transactions.

  2. Using Wallet Funds Funds stored in the in-store wallet can be used throughout the entire Cheapestgamestore.com website. Users can apply wallet funds to any purchase, making it a convenient payment option for subsequent orders.

  3. Refunds and Withdrawals Wallet funds are non-refundable and non-withdrawable. Once funds are added to the wallet, they must be used within the store and cannot be converted back into cash or transferred to another payment method. Users are encouraged to consider this before adding funds to their wallet or opting for wallet credits during a refund process.

13. Fees

  1. Service Fees Currently, there are no additional fees for using the checkout process or for accessing our customer support services on Cheapestgamestore.com. We strive to provide a seamless and cost-effective experience for all our users.

  2. Refund Fees In the event of a refund, a fee of 20% of the purchase amount or a minimum of €2,75 will be applied, whichever is greater. These fees cover the necessary administrative processes and any associated transaction costs incurred during the refund process. Users are encouraged to consider these potential fees before requesting a refund. Alternatively, users may choose to receive their refund as wallet credit to avoid these costs.

  3. Additional Costs At this time, there are no other additional costs associated with using our website. Should any fees be introduced in the future, users will be notified in advance, and the relevant information will be updated in these Terms and Conditions.

14. Warranty

  1. Warranty Coverage Cheapestgamestore.com offers a lifetime warranty on all products, with the exception of accounts. For accounts, customers can choose between a 6-month or 12-month warranty, depending on their preference. The warranty covers any issues related to the functionality or defects of the product. If a problem arises with a product, we will fix it, regardless of the issue.

  2. Warranty Period

    • Lifetime Warranty: Applies to all products except accounts.
    • Accounts: Customers can select either a 6-month or 12-month warranty at the time of purchase. The warranty period begins the moment the unlock code is used to collect the account.

    Customers have the option to purchase additional warranty coverage for accounts at a slight fee, which can be selected on the product page.

  3. Failed Delivery Compensation If a customer experiences three failed delivery attempts for an account, they are entitled to compensation. This compensation will be provided in the form of a coupon or in-store funds, allowing the customer to make another purchase or use the funds as they see fit.

  4. Warranty Claims To claim a warranty, customers can contact our support team or use the live chat service provided during the delivery of accounts. The live chat details are included in the delivery email. Our team will assist with any warranty claims and ensure that the issue is resolved promptly.

15. Updates and Maintenance

  1. Website Updates At Cheapestgamestore.com, we continuously update and maintain our website to ensure optimal performance and to keep up with new products and features. While updates are performed almost daily, we typically do not notify users of every minor change. However, for major updates or significant changes that may impact user experience, we will provide notifications either through the website or via email to keep our users informed.

  2. Maintenance Regular maintenance is essential to ensure the smooth operation of our website. While we conduct maintenance frequently, we generally do not notify end users of these routine updates. Our goal is to minimize any disruption to the user experience, and most maintenance activities do not affect the live version of the site.

  3. User Impact The updates and maintenance we perform are designed to enhance the functionality and performance of the website. These activities typically do not directly impact the live site, and users can continue to use the website without interruption. From time to time, we may introduce new features or improvements, and we will share updates about these enhancements when relevant.

16. Minimum Requirements

To access and use the Cheapestgamestore.com website and services effectively, users should have the following:

  1. Device and Internet Access

    • Users can access our website from any computer or mobile device with an active internet connection. The website is accessible worldwide and does not require any specific device or operating system.
  2. Email and Browser Requirements

    • An active email address is necessary for account registration, order confirmations, and communication with our support team.
    • We recommend using an up-to-date internet browser with cookies and JavaScript enabled to ensure the best possible experience on our website. While our site is designed to be compatible with most modern browsers, using the latest version of your preferred browser will help ensure optimal performance.
  3. No Minimum Internet Speed

    • There is no specific minimum internet speed required to use our website. However, a stable internet connection is recommended for smooth browsing and transaction processes.

17. Promotional Codes

  1. Issuance of Codes Cheapestgamestore.com may offer users gift and/or promotional codes that can be used to receive discounts or other benefits on products. These codes may be issued as part of email campaigns, special events, or other promotional activities. Users can apply these codes during the checkout process either for their own purchases or for another user.

  2. Usage Restrictions

    • Expiry Date: All gift and promotional codes have an expiry date, after which they cannot be used. Users must apply the code before the expiry date to take advantage of the discount or promotion.
    • Website Use Only: Gift and promotional codes may only be used on the Cheapestgamestore.com website. They cannot be exchanged for money or any other property rights, and they cannot be sold or exchanged between users.
  3. Misuse of Codes Any misuse or abuse of gift and promotional codes, including attempts to sell or exchange them, is strictly prohibited. Cheapestgamestore.com reserves the right to revoke or cancel any promotional codes if they are found to be used in violation of these terms.

18. Force Majeure

Cheapestgamestore.com shall not be held liable for any delay or failure to perform any obligation under these Terms and Conditions if the delay or failure is due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, strikes, government actions, pandemics, or other unforeseen circumstances (“Force Majeure”).

In the event of a Force Majeure:

  • We will make every reasonable effort to notify users of the impact on our services as soon as possible.
  • Services may be delayed or temporarily suspended until the Force Majeure event is resolved.
  • If products or services cannot be delivered due to a Force Majeure event, customers may be offered a refund or the option to delay delivery until the situation permits.

19. Termination of Use

Cheapestgamestore.com reserves the right to terminate or suspend your access to the Website or any of our services, at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the Website, us, or third parties, or for any other reason.

  1. Conditions for Termination

    Your access to the Website and services may be terminated or suspended for reasons including, but not limited to:

    • Violation of any part of these Terms and Conditions.
    • Engaging in illegal activities or fraudulent behavior.
    • Non-payment of fees or charges.
    • Any conduct that we deem to be harmful to the Website, other users, or third parties.
  2. Notice and Process

    We reserve the right to terminate or suspend your access immediately, without prior notice, depending on the severity of the violation. In some cases, we may choose to provide a notice period before termination.

  3. Effect of Termination

    Upon termination:

    • Any outstanding orders that cannot be fulfilled due to termination will be refunded.
    • Any funds remaining in your in-store wallet will be held until further notice and will not be immediately available for withdrawal or use.
    • You will lose access to your account and any services associated with it.

20. Prohibited Uses

You are prohibited from using the Cheapestgamestore.com website or its content:

  1. For any unlawful purpose.
  2. To solicit others to perform or participate in any unlawful acts.
  3. To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  6. To submit false or misleading information.
  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
  8. To collect or track the personal information of others.
  9. To spam, phish, pharm, pretext, spider, crawl, or scrape.
  10. For any obscene or immoral purpose.
  11. To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
  12. To misuse promotional codes or engage in fraudulent transactions.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Depending on the severity of the violation, Cheapestgamestore.com may also pursue legal action against the offending user.

21. Final Provisions

  1. Entire Agreement These Terms and Conditions, along with any other policies or documents referenced herein, constitute the entire agreement between you and Cheapestgamestore.com regarding your use of our website and services. This agreement supersedes any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Cheapestgamestore.com.

  2. Severability If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

  3. Assignment Cheapestgamestore.com reserves the right to assign or transfer our rights and obligations under these Terms to another entity in the event of a merger, acquisition, or sale of assets. You may not assign or transfer your rights and obligations under these Terms without our prior written consent.

  4. Waiver The failure of Cheapestgamestore.com to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Cheapestgamestore.com.

  5. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to contact us at:

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